Terms of Service

This website is operated by Brandt Supply, LLC (“Brandt,” “we,” “us,” or “our”), a Tennessee Limited Liability Company. Brandt Supply, LLC offers this website, including all information, tools, and services available from this site (the “Site”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (collectively, these “Terms of Service” or “Terms”).

By accessing or using the Site and/or purchasing any products from us, you engage in our service (the “Service”) and agree to be bound by these Terms of Service, including any additional terms and conditions and policies referenced herein or made available by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions in these Terms of Service, you may not access the Site or use the Service.

We reserve the right to update or modify these Terms of Service at any time by posting revisions to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc. (“Shopify”), which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS
Age of Majority
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or you have given us your consent to allow any of your minor dependents to use this Site under your supervision.

Authorized Uses
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, intellectual property laws).

Prohibited Conduct
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks or devices, and may be modified to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission by us. The headings in these Terms are for convenience only and will not limit or affect their interpretation.

3. SAMPLES
Complimentary samples may be offered at our sole discretion with the purchase of a full-size product through the Site.

4. VOUCHER CODES
Applicability: Voucher codes are redeemable only on https://brandt.store for a single order of a Brandt fragrance larger than 30ml, unless otherwise specified.
Restrictions:
One redemption per promo code.
Not valid for gift cards, promotional products, new releases, or sampler sets.
Not redeemable for cash.
No extension in case of returns.
Not valid for resale.
Cannot be combined with other offers, including but not limited to atomizer events or friends and family events.
Not valid for Brandt Supply, LLC employees or partner retailers’ employees.
Liability: We are not responsible for lost or stolen voucher codes. This offer is subject to change or termination at any time at our sole discretion.
5. BRANDT E-GIFT CARDS
Use: Brandt Supply, LLC E-Gift Cards may be used as payment for purchases of any items on the Site.
No Expiration: E-Gift Cards have no expiration date.
Redemption: Enter the E-Gift Card code at checkout. If a balance remains after a purchase, or if a refund is owed for a return of goods purchased with an E-Gift Card, the recipient will receive a new code for the balance or refunded amount. Only one E-Gift Card may be used per order.
Non-Refundable: E-Gift Card purchases are non-refundable and cannot be exchanged for cash unless required by law.
Lost or Stolen: We are not responsible for lost or stolen E-Gift Card codes.
Additional Terms: The use of E-Gift Cards is subject to these Terms of Service and our Privacy Policy.
6. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate, complete, and current information on this Site. However, the material on this Site is for general information only and may not be updated promptly. You agree it is your responsibility to monitor changes to our Site. We reserve the right to modify content on this Site at any time, without obligation to update information.

7. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice and shall not be liable for any such modification, price change, suspension, or discontinuance.

8. TAXES
Sales Tax (US Orders)
We automatically apply applicable sales tax to your orders based on the shipping address and current tax regulations in the relevant states.

Other Tax Obligations
In states or jurisdictions where we do not collect sales or use tax, your purchase may still be subject to tax unless it is exempt. Your state, province, or local jurisdiction may require you to report and pay taxes. If you are uncertain about your tax obligations, please consult your local tax authority or a tax professional.

International Orders (UK and Canada)

Customs, Duties, and Taxes: Orders shipped outside the United States may be subject to import duties and taxes applicable by the recipient’s country (including the UK and Canada). Such charges are the responsibility of the recipient.
VAT/GST/HST: Depending on the destination, additional value-added tax (VAT), goods and services tax (GST), or harmonized sales tax (HST) may apply. These charges, if any, are determined by local authorities.
9. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and in limited quantities. Such items may be subject to return or exchange only according to our Return Policy. We make every effort to display product colors and images accurately but cannot guarantee your device’s display will be accurate.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis, and to discontinue any product or service at any time.

10. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. If we modify or cancel an order, we may attempt to notify you via the email or billing address/phone number you provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to update your account information promptly, including email addresses and payment details.

For more details, please review our Return Policy.

11. OPTIONAL TOOLS
We may provide you with access to third-party tools, which we neither monitor nor control. You acknowledge these tools are provided “as is” and “as available,” without warranties or endorsements. We will have no liability arising from or relating to your use of optional third-party tools. Any future services or features added to the Site will also be subject to these Terms of Service.

12. THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such third-party sites and assume no liability for any third-party materials or websites. Please review any third-party policies carefully. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third-party.

13. CONSENT FOR MARKETING MESSAGES (SMS/MMS)
By consenting to Brandt Supply, LLC’s SMS marketing at checkout or by subscribing via our subscription tools, you agree to receive recurring text notifications regarding order updates, abandoned cart reminders, and marketing offers. Message frequency varies. Consent is not a condition of purchase. Standard message and data rates may apply.

Opt-Out
To unsubscribe, reply “STOP” to any marketing text. You may also use the unsubscribe link provided in our messages.
Support
For help, reply “HELP” to any message or contact us at contact@brandt.store.
Disclaimer
We are not liable for any delayed or undelivered messages or errors in the content of such messages, to the extent permitted by law.
For more information, see our Privacy Policy.

14. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
You agree that any comments, creative ideas, proposals, plans, or other materials you submit to us (collectively, “comments”) may be used by us without restriction. We are under no obligation to maintain comments in confidence or to pay compensation for any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

15. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

16. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the Site or our Service may contain typographical errors or inaccuracies that relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these errors, inaccuracies, or omissions and to change or update information or cancel orders if any such information is inaccurate, at any time, without prior notice (including after you have submitted your order).

17. PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code that could affect the functionality or operation of the Service, the Site, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, the Site, other websites, or the Internet.

We reserve the right to terminate your use of the Service or the Site for violating any of the prohibited uses.

18. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the Service for indefinite periods or cancel the Service without notice.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND SITE IS AT YOUR SOLE RISK. ALL PRODUCTS AND SERVICES DELIVERED THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

In no event shall Brandt Supply, LLC, its members, managers, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost data, or any other damages arising from your use of the Service, the Site, or any products, even if advised of their possibility. Some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

19. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Brandt Supply, LLC and its members, managers, parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising from your breach of these Terms of Service, the documents referenced herein, or your violation of any law or the rights of a third-party.

20. SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. This determination shall not affect the validity and enforceability of the remaining provisions.

21. TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive termination for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing use of the Site.

If you fail, or we suspect you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to and including the date of termination.

22. ENTIRE AGREEMENT
These Terms of Service, along with any policies or operating rules posted by us on the Site or concerning the Service, constitute the entire agreement between you and us and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

23. SMS/MMS MOBILE MESSAGE MARKETING PROGRAM (INCLUDING CART REMINDERS)
Opt-In
By opting in, you consent to receiving SMS messages regarding marketing communications, shopping cart reminders, and company updates or offers.

Opt-Out
You can cancel the SMS service at any time by texting “STOP” to the short code provided. Upon sending “STOP,” we will send a confirmation message and then cease sending SMS messages.

Help
For help, text “HELP” to the short code. We will respond with instructions on using our service and unsubscribing.

Carriers
Messages may be delivered by major and minor mobile carriers in the United States, Canada, and the UK, subject to change. Carriers are not liable for delayed or undelivered messages.

Rates
Message and data rates may apply. If you have questions about your text or data plan, contact your wireless provider.

Please refer to our Privacy Policy for more information on how we handle personal information.

24. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services or Products to you shall be governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to conflict-of-law principles. You agree that any dispute arising from or relating to these Terms of Service shall be brought exclusively in the state or federal courts located in Davidson County, Tennessee, and you irrevocably consent to the jurisdiction of such courts.

For customers in the UK or Canada, local consumer protection laws may apply in addition to or, in some circumstances, instead of Tennessee law. Nothing in these Terms of Service shall deprive you of any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence.

25. CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our Site. Your continued use of or access to the Site or Service after the posting of any changes constitutes acceptance of those changes.

26. CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at contact@brandt.store.

Thank you for reviewing our Terms of Service. Your trust is important to us, and we value your business. By using our Site or purchasing from Brandt Supply, LLC, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all related policies.