Last Updated: January 15, 2025

Brandt Supply, LLC (“Brandt,” “House of Brandt,” “we,” “us,” or “our”) respects your privacy and values the relationship we have with you. This Privacy Policy explains the types of personal information we collect, how we use and share that information, and the choices you have regarding our use of your information. We also describe the measures we take to protect the security of your personal information and how you can contact us about our privacy practices.

This Privacy Policy applies to the personal information collected through brandt.store (the “Site”), any related website, mobile application, or other digital property that links to this Privacy Policy, as well as the online stores that sell Brandt products. Unless otherwise indicated at the time you provide your information, any personal information collected at third-party retail locations is not provided to us and is not subject to this Privacy Policy.

1. INFORMATION WE COLLECT
We may collect (or may have collected) the following categories of personal information about you. Some information may fall into more than one category:

Contact Information and Personal Identifiers

Name, mailing address, email address, telephone number
Username or social media handle
Device Identifiers

IP address, MAC address, or other online identifiers
Demographic Information

Age, sex, gender (some items may be protected by applicable law)
Physical Characteristics and Preferences

Hair type and color, skin type, eye color, fragrance preferences
Commercial Information

Products or services purchased, returned, or considered
Product preferences
Payment Information

Payment card details (card number, expiration date, billing address)
Delivery address
Online or Network Activity Information

Browsing history on our Site or mobile applications
Interactions with our digital properties, ads, or emails
Log file information (e.g., browser type, pages visited)
Health and Medical Information

Skincare concerns, diagnoses, or other relevant medical history
User Content

Communications with us, photographs, images, videos, reviews, articles, survey responses, comments
Inferences

Any profiles or preferences drawn from or generated by the data above
2. HOW WE COLLECT INFORMATION
We may collect (or may have collected) personal information from a variety of sources, including:

Directly From You

When you make a purchase or create an account on our Site
When you contact us with questions, feedback, or complaints
When you respond to surveys, participate in promotions, or sign up for marketing communications
If you apply for employment with Brandt
Cookies and Automatic Collection Methods

We (and third parties we work with) use cookies, web beacons, pixel tags, and similar technologies on our Site and in emails to collect information about your device and online activity.
Cookies are small text files sent to your device to store settings or identifiers. Web beacons and pixel tags are small images or snippets of code embedded in webpages or emails to track how you interact with them.
These technologies help us collect online identifiers, browsing activity, and other network information.
Social Media Platforms and Networks

If you interact with us on social media (e.g., Facebook, Instagram, Twitter, TikTok, Pinterest, YouTube) or choose to log in to our Site using your social media credentials, we may obtain information related to those interactions.
3. WHAT WE DO WITH YOUR INFORMATION
We may use (or may have used) the information we collect for the following purposes:

Provide Products and Services

Fulfill orders, process payments, and facilitate your transactions
Maintain and service your account
Assist with product selection, replenishment, and order history
Communicate With You

Respond to your inquiries, complaints, or requests
Provide information about your orders or requests
Special Events, Contests, and Promotions

Administer sweepstakes, contests, surveys, or other promotions
Marketing and Advertising

Send you marketing communications and newsletters
Show you targeted advertisements on social media or other websites
Analytics and Insights

Understand your usage patterns on our Site or apps
Evaluate and improve our products, services, and overall user experience
Business Operations and Improvement

Process employment applications
Conduct research and development for new products and services
Perform internal functions such as accounting or audits
Legal and Security Purposes

Detect, prevent, and prosecute fraud or other illegal activity
Comply with legal requirements, industry standards, and our own policies
Other Uses

Any other purpose disclosed at the time of collection or otherwise with your consent
4. INFORMATION WE SHARE
We may share (or may have shared) your personal information with:

Service Providers

Companies that perform services on our behalf (e.g., payment processors, order fulfillment, website hosting, marketing, analytics)
They are authorized to use personal information only as necessary to provide services to us or comply with legal requirements.
Parties to a Corporate Transaction

In the event of a merger, acquisition, joint venture, reorganization, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction.
Advertising Companies

We may share data with third-party advertising networks to deliver targeted advertisements. See “Cookies, Targeted Advertising, & Analytics” below for details.
Other Third Parties

If required by law, regulation, or legal process
To law enforcement or other government officials as needed
When necessary to protect our rights, property, or safety or that of others
With your consent
We do not sell your personal information for consideration.

5. YOUR RIGHTS AND CHOICES
Accessing, Updating, or Deleting Your Information

Subject to applicable law, you may have the right to request access to, or deletion of, your personal information.
You may also have the right to correct inaccuracies in your personal information.
Contact us at contact@brandt.store or call (615) 200-7949 to exercise these rights. We will take reasonable steps to verify your identity before responding.
Email Opt-Out

To opt out of marketing emails, follow the “unsubscribe” link in the email or contact us at contact@brandt.store.
Even if you opt out of marketing messages, we may still send you transactional or operational emails (e.g., order confirmations, account updates).
Text Message Opt-Out

To opt out of SMS marketing messages, reply “STOP” to any text message from us or contact us at contact@brandt.store.
This will only opt you out of the specific text messaging program associated with that number.
6. INTERNATIONAL TRANSFERS
We may transfer your personal information to countries other than the country where you initially provided the information. Those countries may not have the same data protection laws as your country of residence. When we transfer your information across borders, we will protect that information as described in this Privacy Policy and in accordance with applicable law.

7. COOKIES, TARGETED ADVERTISING, AND ANALYTICS
Cookies

We use various types of cookies (strictly necessary, performance, functional) to recognize your device, personalize content, and enhance user experience.
If you wish to manage your cookie preferences, please email us at contact@brandt.store. Note that blocking some cookies may impact the functionality of the Site.
Targeted Advertising

We partner with advertising networks to deliver ads tailored to your interests.
These networks use cookies and similar technologies to collect device identifiers, browsing data, and purchase information.
To learn more or opt out of these activities, visit the Digital Advertising Alliance (aboutads.info/choices) or the Network Advertising Initiative (networkadvertising.org/choices).
Social Media and Other Third-Party Platforms

We may share hashed (de-identified) versions of your personal information with social media platforms like Facebook or Google to serve you with relevant ads or measure the effectiveness of our ad campaigns.
You can request we cease using your data for these campaigns by contacting us at contact@brandt.store.
Do Not Track Signals

We do not alter our data collection practices in response to “Do Not Track” signals.
Third parties may collect information about your browsing over time and across different websites when you use our Site.
Analytics Services

We use analytics providers (e.g., Google Analytics) to evaluate how users engage with our Site, mobile apps, and social media pages.
These services may collect data about your visits, the websites that referred you, and your interactions on our Site.
For more information on how Google uses data, visit “How Google Uses Data.”
8. CHILDREN’S PRIVACY
Our Site is not intended for children under the age of thirteen (13), and we do not knowingly collect personal information from individuals under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.

9. HOW WE PROTECT INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no security measures are absolute or completely guaranteed.

10. LINKS TO OTHER WEBSITES
Our Site may contain links to other websites for your convenience. These websites operate independently from us and may have their own privacy notices. We strongly encourage you to review those notices if you visit any linked websites. We are not responsible for the content or privacy practices of any non-Brandt websites.

11. UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time without prior notice to you. We will post a prominent notice on our Site to notify you of any significant changes and indicate at the top of the Policy when it was most recently updated. Your continued use of our Site after we make changes is deemed to be acceptance of those changes.

12. HOW TO CONTACT US
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Brandt Supply, LLC
611 Commerce St, Suite 2609
Nashville, TN 37203, USA
Phone: (615) 200-7949
Email: contact@brandt.store

13. ADDITIONAL RIGHTS AND DISCLOSURES FOR CALIFORNIA RESIDENTS
If you are a California resident, you may have specific privacy rights under the California Consumer Privacy Act (“CCPA”) or subsequent amendments (e.g., CPRA):

Right to Know / Right to Access

You have the right to request the categories and specific pieces of personal information we have collected, used, disclosed, or sold about you in the past 12 months.
Right to Delete

You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Request Process

To exercise these rights, email us at contact@brandt.store. We will verify your request by confirming your email address or asking for additional identifying information.
Authorized Agents

You may designate an authorized agent to act on your behalf by providing proof of authorization. If the agent fails to provide proof, we may require you to verify your identity and confirm the request.
Non-Discrimination

We will not discriminate against you for exercising any of your California privacy rights (e.g., by denying goods or services or providing a different level or quality of goods or services).
Sale of Personal Information

We do not sell your personal information for consideration.
How We Notify You of a Data Breach

If required to contact you about an event that involves your personal information, we may do so by email or telephone.
Thank you for reading our Privacy Policy. By using our Site or services, you acknowledge that you have read, understood, and accepted the terms of this Policy.