Last Updated: January 15, 2025
The terms “we,” “us,” “our,” “Company,” and “Brandt” refer to Brandt Supply, LLC.

1. Order Processing (U.S. Orders)
Processing Time: Most orders are processed within 1–2 business days (excluding weekends and holidays) after we receive your order confirmation email.
Shipment Confirmation: You will receive a notification email once your order has shipped.
2. Shipping & Delivery
Risk of Loss: Risk of loss and title pass to you upon our delivery of the items to the carrier.
Estimated Delivery Times: The shipping timeframe displayed at checkout is provided by the carrier and reflects the estimated transit time once your order has shipped. We cannot guarantee these estimates, as delays may occur.
Shipping Costs: All shipping costs are paid directly to the carrier and are based on the shipping method selected and the package size.
3. International Orders
Customs & Import Duties: Any import duties, taxes, or fees are the responsibility of the customer and are not included in your order total.
Delivery Times: Shipping times vary based on the region and local customs procedures.
4. Calculated Shipping Rates
Checkout Display: Shipping charges are calculated and displayed at checkout based on your shipping address and chosen shipping method.
5. Order Status
If you have questions or concerns about your order status, please contact us at contact@brandt.store.
RETURN POLICY
Last Updated: [Date]
The terms “we,” “us,” “our,” “Company,” and “Brandt” refer to Brandt Supply, LLC.

1. Eligibility for Returns
   Damaged or Defective Items Only: We accept returns only for products that arrive damaged or defective.
   Inspection Upon Delivery: Please inspect all products upon delivery. If an item appears damaged or defective, contact us immediately at contact@brandt.store. We will use our reasonable discretion to determine if the damage or defect is valid.
   2. Return Period and Process
   Return Window: Items must be returned within 14 days of delivery using a trackable shipping method.
   Original Packaging: Products must be returned with the original shipping box, packing materials, and a copy of the shipping invoice.
   Shipping Address:
   Brandt Supply, LLC
   611 Commerce St, Suite 2609
   Nashville, TN 37203
2. Condition of Merchandise: We do not accept returned items that have been used, altered, or otherwise damaged after delivery. We are not responsible for returned packages that are lost, stolen, or mishandled in transit.
   3. Refunds and Exchanges
   Refund Method: Refunds will be issued to the original form of payment if the return is approved.
   E-Gift Card Purchases: If you purchased with an E-Gift Card, any approved refund will be issued as a new E-Gift Card code emailed to the original recipient.
   Voucher Purchases: If you purchased with a voucher and a refund is approved, we will mail a new voucher with the same expiration date as the original (if it is still valid and not expired).
   Non-Refundable Charges: Shipping charges are non-refundable. However, if your item is eligible for replacement, we will ship the replacement item free of charge (except for expedited shipping requests).
   Return of Third-Party Purchases: Only products purchased through brandt.store are eligible for return under this policy. Products purchased from other retailers or outlets must be returned to that specific retailer or outlet according to their return policy.
   4. Right to Refuse
   Company Discretion: We reserve the right to refuse a refund or exchange for any product that does not meet the requirements outlined above.
   5. Contact Us
   If you have any questions regarding our Return Policy or need further assistance, please email us at contact@brandt.store.

Thank you for choosing Brandt Supply, LLC.
By placing an order or requesting a return, you acknowledge that you have read, understood, and agree to this Shipping and Return Policy. We appreciate your business and look forward to serving you again!